Delete your account

Last updated: 11 May 2026

This page explains how to permanently delete your KakiMakan account and the data we hold about you. KakiMakan is published by Gleapx Sdn Bhd and complies with the Malaysian Personal Data Protection Act 2010 (PDPA).

Option 1 — Delete in the app (recommended)

Open KakiMakan on your phone.
Tap the Me tab (bottom right).
Scroll to the bottom and tap Delete Account.
Confirm by re-entering your email address.
Your account and the data listed below are removed within 60 seconds (cascade delete on our database).

Heads up: deletion is permanent. We do not run a grace period — once you confirm, the account cannot be recovered.

Option 2 — Email request

If you cannot access the app (for example, you have lost the device or cannot receive the email OTP), send a request to info@gleapx.dev from the email address tied to your KakiMakan account. Include:

The email address used to register
The display name shown in your profile
A short statement: "Please delete my KakiMakan account and associated personal data."

We will verify the request and delete within 5 business days at the latest, and confirm by email once done.

What is deleted

Your profile (display name, handle, avatar, verification selfies, MakanDNA preferences)
Your jio posts and any drafts
Your chat messages in 1-to-1 and jio-group chats
Your trust tags, reviews, and ratings (both given and received)
Your block list and emergency-contact list
Your FCM push token and device session data
Your saved kakis and favourited venues

What is kept (and why)

Anonymised aggregate analytics (e.g. number of jios completed in a city last month). These cannot be linked back to you.
Crash logs and diagnostic events retained by our error-monitoring provider (Sentry) for up to 90 days, then auto-purged.
Records we are legally required to keep under Malaysian law — for example, if there has been a Safety report involving your account, the report metadata may be retained for 2 years per regulatory obligations.
Email server logs from our auth provider (Supabase) for up to 30 days as part of standard infrastructure security.

If you only want to delete some data

KakiMakan does not currently offer partial deletion of an active account (for example, deleting just your photos while keeping your jio history). If you want any of your personal data removed without closing your account, email info@gleapx.dev and we will assess the request on a case-by-case basis.

Questions

For anything not covered here, please email info@gleapx.dev. Our full Privacy Policy describes what we collect, how we use it, and your rights under PDPA Malaysia.